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See Phanera in action
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Submit a Freedom of Information request online
Video walkthroughCheck the status of your council request
Video walkthroughExplore dashboard analytics and request insights
Video walkthroughDraft and send an FOI response using AI suggestions
Video walkthroughRefuse an information request and send a response
Video walkthroughRespond to a request via email message
Video walkthroughRequest an extension for an FOI request
Video walkthroughPause the statutory clock and issue a fee notice
Video walkthroughAdd a new exemption for FOI requests
Video walkthroughRecord and complete a third-party consultation
Video walkthroughTransfer a request to another authority
Video walkthroughFlag a requester as vexatious
Video walkthroughManage and refer a subject access request
Video walkthroughLog an ombudsman referral and record its outcome
Video walkthroughPublish correspondence to the disclosure log
Video walkthroughExport the ICO annual return report
Video walkthroughCreate and use message templates in requests
Video walkthroughEdit and customise an FOI request form
Video walkthroughEdit and preview automated email templates
Video walkthroughOrganise requests with departments and categories
Video walkthroughCreate a new user role and assign permissions
Video walkthroughInvite a new user and assign a role and department
Video walkthroughCustomise portal branding and public settings
Video walkthroughSet up single sign-on with Azure
Video walkthroughUpdate organisation details and enable AI features
Video walkthrough